Receptionist

ROLE SUMMARY:

Khalil Gibran School Rabat (KGSR) is a vibrant school offering a premium British-style and Moroccan education to both expatriate and local students in Morocco. KGSR is a community school with a strong and growing reputation thanks to its pedagogical approach, progressive approach and holistic education philosophy. 

The School Receptionist serves as the first point of contact for students, parents, visitors, and staff. This role is responsible for creating a welcoming atmosphere while handling front desk operations, answering phone calls, managing school communications, and supporting administrative functions to ensure the efficient operation of the school office.

KEY RESPONSIBILITIES:

• Act as the first point of contact at the school reception, welcoming parents, visitors, and students in a professional and friendly manner.

• Answer and direct incoming calls, emails, and general inquiries efficiently.

• Provide administrative support to the Head of Section, including scheduling meetings, preparing documents, and maintaining records.

• Assist in the coordination and organization of school events, meetings, and communication with parents.

• Maintain accurate student and staff records, attendance logs, and other confidential information.

• Ensure smooth day-to-day operations of the section by coordinating with teachers, assistants, and administrative staff.

• Support new staff onboarding and student admissions in collaboration with the section head.

• Manage and update internal systems, databases, and communication platforms as needed.

• Handle urgent or unexpected situations calmly and efficiently, escalating issues when necessary.

• Uphold the school’s values and ensure a welcoming and supportive environment for all community members.

THE IDEAL CANDIDATE WILL HAVE:

Educational Background:

• Minimum of a Bachelor’s degree, preferably in Administration, Education, Communication, or a related field.

Experience:

• At least 2 years of experience in a school environment or in a similar administrative or receptionist role.

• Previous experience supporting leadership or working in a multicultural educational setting is a strong advantage.

Skills & Competencies:

• Excellent communication skills in English and French (Arabic is an asset).

• Highly organized, detail-oriented, and able to manage multiple tasks efficiently.

• Proficiency in Microsoft Office Suite, Google Workspace, and school management systems.

• Ability to maintain confidentiality, handle sensitive information discreetly.

• Problem-solving attitude and capacity to work under pressure.

SAFEGUARDING STATEMENT: