ELS Receptionist

OUR SCHOOL:

Reddford House The Hills is uniquely situated in The Hills Game Reserve Estate – an upmarket, secure residential estate, which includes a game reserve stocked with several species of antelope and zebra.

Lateral thinking, comprehension and innovative application of skills and concepts form the three pillars of the Reddford House approach to education. The professionally designed interiors enhance this vibrant, joyful Reddford House educational approach. Our dynamic teachers strive to shape inquiring minds and develop young talent and are selected for their specialist knowledge, excellent qualifications, outstanding reputations, and rapport with students.

At the Reddford House The Hills we strive to create well balanced students, who are happy and confident in themselves, ready to take on the future. Our dynamic teachers are handpicked to inspire exceptional learning experiences. At Reddford House The Hills we are committed to inspiring academic, cultural and sporting excellence.

ROLE SUMMARY:

• To adopt a holistic view to students in their care, promoting the general progress and well-being of individuals or group assigned to them.
• To create a positive environment.

KEY RESPONSIBILITIES:

• Welcome parents, learners, visitors and staff in a warm, professional and child-friendly manner.
• Serve as the first point of contact for all enquiries, both in person and telephonically.
• Answer and direct incoming calls and emails promptly and professionally.
• Provide information regarding admissions, school procedures, events and daily operations.
• Assist with enrolment and admissions documentation.
• Maintain accurate learner, parent and staff records and databases.
• Prepare and distribute newsletters, notices and communication to parents.
• Monitor and manage the reception area to ensure it remains welcoming and organised.
• Maintain filing systems and ensure confidential information is handled appropriately.
• Prepare reports, registers and other documentation as required.
• Provide basic first aid assistance and contact parents when learners are unwell, where applicable.
• Support arrival and dismissal procedures to ensure the safety of learners.
• Assist with the coordination of photographs, special events, concerts and celebrations.
• Handle parent concerns courteously and refer matters to the appropriate staff members when necessary.
• Contribute to creating a caring, nurturing and welcoming environment aligned with the values and ethos of the school.
• Perform additional administrative duties and responsibilities as delegated by the Head of School.

THE IDEAL CANDIDATE WILL HAVE:

Skills and Previous Experience: 

• A minimum of 5 years’ administrative experience.
• Verbal and written communication skills
• Strong administrative skills

Personal Competencies and Attributes:

• An unwavering commitment to the development of students
• A demonstrable passion for the profession
• Excellent organizational skills
• A positive attitude to change
• A continuous improvement mindset

SAFEGUARDING STATEMENT:

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.