School Admistrative Assistant

ROLE SUMMARY:

As a School Administrative Assistant at PaRK International School Alfragide, you will be the vital engine driving the daily operations of our vibrant, multicultural campus. Serving as a key link between the school management, academic staff, and our community of diverse families, you will balance administrative excellence with exceptional customer service. This fast-paced role requires an agile professional who can manage accurate student data systems while maintaining the warm, high-level communication that defines an Inspired Education Group school. 

KEY RESPONSIBILITIES:

1. Front Desk & Customer Relations

• Serve as the main point of contact for students, parents, staff, and visitors, ensuring a professional, premium, and welcoming environment.
• Manage the school switchboard, gate/reception enquiries, and incoming generic email correspondence with speed and accuracy.
• Support the Admissions Team by welcoming prospective families, directing enquiries, and assisting with onboarding documentation for new students.

2. Academic & Operational Administration

• Maintain accurate, up-to-date student attendance records and database management.
• Assist the Academic Coordinators with internal schedules, report cards, calendar updates, and the organization of school examinations (Cambridge IGCSE / IB Diploma).
• Coordinate the internal logistics for school events, field trips, parent-teacher meetings, and extracurricular activities.
• Manage day-to-day office supplies, uniform requests, and direct invoicing/billing alignments with the centralized Finance Team.

3. Safeguarding & Communication

• Handle sensitive student and staff documentation with absolute confidentiality, in strict compliance with GDPR standards.
• Monitor visitor access badges and logbooks, actively reinforcing the school's health, safety, and safeguarding procedures.
• Draft and dispatch official school announcements and daily updates to parents in both fluent English and Portuguese.

THE IDEAL CANDIDATE WILL HAVE:

• Secondary Education degree (University Degree preferred).2–3 years of administrative experience (international or premium environments preferred).
• Bilingual fluency in English and Portuguese (written and spoken) is required.
• Proficiency in Microsoft Office (experience with School Management Systems is a plus).
• Strong multitasking, organization, and problem-solving skills under pressure.
• Excellent interpersonal and client-facing communication skills.
• High adaptability and collaborative mindset.

SAFEGUARDING STATEMENT:

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.