Receptionist Waterfall Prep

OUR SCHOOL:

Reddam House Waterfall is a co-educational and non-denominational environment designed to recognise, nurture and develop the individuality of each student placed in our care and to extend students to their maximum potential in all aspects of education.

Our teachers understand the need not only for the importance of teaching the required curriculum, but also for forming a relationship with your child, a relationship that is built on trust and mutual respect. The school’s architecture is perfectly suited to the rustic environment it finds itself in, with wood and stone-clad walls. The tranquil setting provides an atmosphere that is conducive to discovery and learning. Phase 1 of the Preparatory and Secondary School was opened in 2012 with 600 students and, with community confidence, the student body grew to more than 1000 students in 2013 and has continued to grow each subsequent year.

The school is designed ultimately to accommodate 2000 students. A caring, close-knit Reddam House community welcomes children from 1 year old to Grade 12. We nurture individuality, talent and self-assurance in a secure, relaxed and self-disciplined environment. Catering for Stage 1 to Grade 12 students, affiliated to the Independent Examinations Board (IEB) – and offering a diverse, stimulating subject choice – highly qualified, dynamic, experienced teachers are the custodians of your child’s future. 

All students in our Preparatory School are required to participate in at least two extra-curricular activities per week. One sporting and one cultural. We encourage as much participation and involvement as possible. The extra-curricular timetable caters for beginners, as well as those students who are at a provincial level in their particular activity. The Music @ Reddam programme is a wonderful curriculum offering for all students in Grades 4 – 6.

This programme involves an individual instrumental music lesson, as well as participation in an ensemble. All students are involved in the Reddam Gives Back Programme, whereby each class chooses a project in the wider community and facilitates the needs of their chosen programme during the year.

ROLE SUMMARY:

• Welcoming visitors to the school and redirecting them to requested person / venue in the school or administration wing.
• Keeping reception area and piazza neat and tidy.
• Answering phones and taking messages / passing on information / emailing messages to staff.
• Forwarding emails that come to reception email address on to relevant staff members.
• Signing for any deliveries and distributing post to relevant members of staff /departments.
• Receiving and distributing magazines/newspapers.
• Liaising with staff regarding orders / deliveries / collections.
• Receiving prospective students/ parents/ staff to the School.
• Keeping an emergency contact list and procedures updated in Reception File.
• Assisting with large Public Relations events such as Open/ Information

KEY RESPONSIBILITIES:

The School Reception assists the School Management and teaching staff by:

• Printing and emailing documents as requested by staff.
• Typing of educational materials and assessments if needs be.
• Printing of certificates and programmes for school functions.
• Assisting the Academic Head with IEB-related administration such as arranging IEB deliveries etc.
• Arranging teaching staff travel arrangements for conferences and workshops.
• Checking stationery cupboard weekly and ordering as necessary.

The Receptionist works alongside the Administrator to ensure that:

• Class lists are compiled, updated and generated at the beginning of each term.
• Student / Parent contact details are updated (depending on use permissions)

The Receptionist is the liaison between the School and suppliers. This involves:

• Liaising with stationers and textbook suppliers
• Setting up and confirming distribution of catalogues and collection of forms
• Arranging for the storage and hand over of stationery and textbooks.
• Communicating with parents to advertise all important Back to School dates and procedures

INTERFACING WITH STUDENTS AND PARENTS:

       The Receptionist plays a vital PR role by being the first contact for parents and students at the School.

      The role requires that the Receptionist fulfils the following duties and responsibilities:

• Making telephone calls to parents on behalf of students. 
• Managing the collection and return of Lost Property.
• Writing out exeat forms for students leaving school early.
• Managing the Sick Bay, tending to students who are injured or are unwell; tending to wounds / injuries; keep an eye on students in the sick bay and providing TLC to sick children; keep sick bay area clean and tidy.
• Contacting the parents of sick or wounded students.
• Due to the dynamic nature of any school other responsibilities and functions may be delegated by the Head of the School to the School Secretary/ Receptionist to assist in the operational efficiency of the School. 

WHAT WE'RE LOOKING FOR:

• Confidence with the use of IT
• Verbal and written communication skills
• Strong administrative skills
• A minimum of 4 years’ experience will be advantageous
• Relevant qualifications
• An unwavering commitment to the development of students
• A demonstrable passion for the profession
• Excellent organizational skills
• A positive attitude to change

SAFEGUARDING STATEMENT

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.