Head of Admissions

ROLE SUMMARY:

Colegio Bilingüe Báltico, part of Inspired Education Group, is seeking a Head of Admissions to lead student recruitment and enrolment for its bilingual school community. Reporting to the Head of School, the Head of Admissions will lead the admissions team, set its priorities and oversee the family experience from first enquiry through enrolment. The role will work closely with school leadership and Inspired’s marketing team to achieve enrolment targets, strengthen community partnerships and support student retention.

KEY RESPONSIBILITIES:

• Develop and deliver the school’s admissions strategy with the Head of School, translating enrolment goals into clear priorities, targets and actions.
• Lead and coach the admissions team, set service standards and review performance against recruitment and conversion targets.
• Oversee each stage of the admissions process, from enquiry and application through offer, acceptance and enrolment.
• Ensure prospective families receive timely, accurate information and a welcoming experience through consultations, school tours and follow-up.
• Plan recruitment events and outreach with Marketing, managing budgets, logistics and follow-up with prospective families.
• Build relationships with feeder schools, local organisations and community partners to generate enquiries and strengthen the school’s local presence.
• Maintain accurate admissions records in the CRM and use conversion data to forecast enrolment, identify gaps and recommend action to school leadership.
• Partner with school leaders on retention by gathering family feedback, identifying students who may leave and coordinating timely follow-up.
• Ensure admissions decisions, appeals and records are handled in line with Inspired’s admissions policy and the school’s confidentiality and safeguarding procedures.

THE IDEAL CANDIDATE WILL HAVE:

• Experience leading admissions, enrolment, sales or client acquisition, ideally in education or another service-led sector.
• A track record of meeting or exceeding enrolment, conversion or sales targets.
• Experience leading and coaching a team, setting clear expectations and monitoring performance.
• The ability to translate strategy into measurable targets and practical actions across the admissions process.
• Confidence using CRM systems, spreadsheets and reporting tools to analyse conversion data and forecast outcomes.
• Strong written and spoken communication skills in Spanish and English, with the ability to communicate clearly with families and senior leaders.
• Experience planning recruitment events or outreach activities and managing the associated budgets and resources.
• The ability to build trusted relationships with families, school colleagues and external partners, and use feedback to improve service and retention.
• Sound judgement, discretion and a commitment to safeguarding and promoting the wellbeing of students.

SAFEGUARDING STATEMENT:

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.