Admissions Administrator

OUR SCHOOL:

Reddam House Atlantic Seaboard is a premium private school in Green Point, Cape Town. Reddam House Atlantic Seaboard offers a balanced, holistic, innovative learning experience, encouraging students to realize their unique gifts, talents and abilities in pursuit of academic excellence. Located on the slopes of Signal Hill, with views over the Green Point Eco-Park as well as Table Bay, our location provides a picturesque, tranquil learning environment. Blending local learning experiences with international best-practice, providing a balance between strong values and innovative thinking, Reddam House Atlantic Seaboard offers unique, contemporary, progressive educational opportunities, dedicated pastoral care and a family-like support structure.We provide premium education from Age 1 to Grade 12 to families living in the Waterfront, Green Point, Atlantic Seaboard, De Waterkant, Mouille point, Zooneboom areas.

ROLE SUMMARY:

As the Admissions Officer, you will be responsible for leading the acquisition and conversion, including the recruitment events and supporting the retention strategy.  

Reporting to the Executive Head of School, with a strong dotted line to the Regional Director of Marketing, you will be target focused and responsible for the delivery and development of a highly effective acquisition and retention function, one that is responsive to the evolving needs of student enrolment within our schools, grounded in the principles of customer service excellence and the values of Reddam House Atlantic Seaboard. The Admissions Officer will bring innovative thinking and a collaborative leadership style to advise the Heads of School and Head of Admissions, resulting in enhanced enrolment and retention outcomes for the school. 

The Admissions Officer is expected to have a whole school approach and ensure that they understand the importance of daily school life and school events in relation to termly activities. He or she will also be expected to attend whole school events to gain a thorough understanding of the academic and pastoral experiences that students can expect when coming to Reddam House Atlantic Seaboard.

KEY RESPONSIBILITIES:

• To implement the admissions commercial strategy (focused on student acquisition and retention from enquiry to enrolment) for the school, working closely with the Regional Director of Marketing, the Heads of School, Group marketing team and the regional CEO.
• Communicate with parents of prospective and exchange students as first point of contact, to ensure they receive accurate and timely information and advice regarding admission to the school.
• Deliver best-in-class personalized tours for prospective parents and partnership prospects (businesses, embassies etc). These will be conducted throughout the year (within and out of term time as required).
• Ensure admissions, conversion approach and associated processes enable the school to optimise achievement of student recruitment targets with significant accountability for conversion from enquiry to application and application to enrolment. 
• Managing potential leaver files and participating in retention focussed student and parent events.
• Working with the Group Marketing Department, support the production of relevant publications such as school calendars, newsletters, prospectus, academic results, university destinations, etc. to ensure information is conveyed clearly and concisely, positively promoting the attributes of the school at all touch points.
• Generate and maintain a close network of partners, prospective parents, students, feeder schools, partner organisations, colleges, local businesses and visitors to the school. 
• Be fully responsible in maintaining accurate data in school systems, enabling responsive decision-making through the enrolment process. 

WHAT WE'RE LOOKING FOR:

• Sales management experience within professional services setting.
• Strong leadership and influencing skills. 
• An understanding of the principles of sales and marketing.
• Highly competent using a range of IT systems including MIS & data analytics tools.
• Experience of working with CRM systems and integration with the sales life cycle. 
• Ability to communicate effectively and build confidence and credibility at senior levels both in person and through papers, presentations and reports. This includes the ability to distil and communicate complex information, to persuade and influence, and to keep the school abreast of progress and performance. 
  • Be flexible, reliable and well organised.  
  • Have excellent time management skills.  
  • Have a proactive approach to work; have personal integrity and the drive to do what is best for the students, parents and the school. 
  • An innovative thinker, with strong collaboration skills and a high degree of professional integrity. 
  • Can demonstrate agility and ability to problem solve.

SAFEGUARDING STATEMENT

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.