Admissions Administrator Durbanville

OUR SCHOOL:

Reddam House Durbanville offers a co-educational, non-denominational, premier, private school environment recognizing, nurturing and developing the individuality of each student placed in our care and encouraging students to maximize their potential. Our school offers a dual curriculum, offering both Cambridge Assessment International and IEB education. Reddam House Durbanville offers a holistic, innovative educational experience, encouraging students to realize their unique gifts, talents and abilities in pursuit of academic excellence. We offer a premium education from 18 months to 19 years old, in the A Level post matric programme, and a dual curriculum choice between IEB and Cambridge. Ideally located in Durbanville, Reddam House Durbanville takes pride in a bespoke learning approach, safeguarding and dedicated pastoral care. We provide premium education from 1 – 2 years old to A Levels as a post-matric option, to families living in the leafy suburbs of Durbanville, Vredekloof, Welgedacht, Plattekloof, Blouberg, Tableview, West Beach, Melkbos, Kanonberg & Welgemoed. 

ROLE SUMMARY:

Reporting to the Head of School with a strong reporting line to the Regional Director of Marketing, the Admissions Officer will liaise with prospective parents from both South Africa and overseas, ensuring a smooth transition to the Reddam Group. Therefore, this position calls for a high level of relevant experience in customer care, and an understanding of the independent education sector. Excellent communication and people skills are essential, as well as the capability to interact with students. The ability to maintain accurate records and be highly organised is essential. High levels of computer literacy and excellent administration skills are also required.

KEY RESPONSIBILITIES:

• Provide high level customer service via email, telephone, and face to face communications with prospective parents, agents, students, feeder schools and Reddam’s wider network.
• Ensure prospective students and parents are guided and encouraged through the admissions process in a professional, helpful and efficient way so increasing conversion rates and ensuring an increasing number of strong candidates for Reddam.
• Assist the Head of School in planning, organising and delivering successful admissions events including open mornings, entrance assessments, experience days, exhibitions and alumni gatherings.
• Manage the Admissions Department diary and organise visits of prospective parents, students and agents.
• Liaise with members of academic and boarding house staff to organise meetings with prospective parents as required.
• Ensure prospective parents, students and feeder schools are informed of entry and interview dates in a timely and professional manner.
• Maintain spreadsheets regarding place and scholarship offers at all points of entry, draft offer letters for the Head of School as directed by the Head of Admissoins.
• Oversee application payments and dealing with admissions invoice queries.
• Maintain accurate agent commission records for students enrolled.
• Collate New Students Welcome Pack materials and mailing and liaise with the Regional Marketing Director to ensure relevant material is on the website in a timely manner.
• Ensure every student joining Reddam at any time has the appropriate welcome and joining information and liaise with academic and house staff as relevant.
• Enter and maintain application data at all stages of the admissions process into iSAMS, and Open Apply including initial application, offer information, financial and contract details for JD Edwards and acceptance status.

WHAT WE'RE LOOKING FOR:

• Certificate or Diploma preferred, plus one years’ related experience in an educational setting. Requisite qualification or learning.
• IT skills with knowledge of relevant software applications including MS Outlook, Excel, Power Point and database skills are essential.
• Strong verbal and written communication skills, with the ability to communicate effectively with a variety of stakeholders and cross-continent teams.
• Good literacy skills to prepare correspondence and maintain records to a high standard.
• Excellent organisational and time-management skills.
• Ability to work quickly and accurately with excellent attention to details in order to meet deadlines.
• Absolute discretion and the ability to maintain confidentiality at all times.
• Evidence of continual willingness to develop own professional skills.

SAFEGUARDING STATEMENT

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.