School Receptionist

ROLE SUMMARY:

ACG Parnell College is a co-educational, non-denominational, independent school based in Parnell, Auckland. Located just moments from Auckland city centre, our world-class teachers and inspiring learning environments empower students to pursue their passions and excel. With a strong culture of high achievement, diverse co-curricular opportunities, and seamless transitions through each school stage, every learner is supported to reach their goals.

We are seeking an experienced Receptionist to join the administration team from June 2026.  This is a full-time, permanent position.

The position will involve front of school reception, customer service and a range of office responsibilities including secretarial support, cash handling and banking, and data processing.

KEY RESPONSIBILITIES:

• Greet visitors to campus and provide excellent customer service.
• Manage enquiries in person, online and over the phone.
• Maintain and update student records, ensuring information is accurate and complete.
• Complete regular tasks (depending on the term) including compiling and publishing the Daily Notices bulletin, compiling the school bus roster, maintaining and ordering stationery supplies, ordering name badges, maintaining and managing uniform needs, organising drycleaning, etc.
• Maintain staff room and ordering supplies as required.
• Organise Reception cover during holiday periods.
• Liaise with couriers and providers.

THE IDEAL CANDIDATE WILL HAVE:

SKILLS & EXPERIENCE 

• Previous experience in a receptionist or administrative role, preferably in an educational setting.
• Strong communication skills, both written and verbal, with the ability to interact professionally with a variety of stakeholders.
• Excellent organisational and time management skills, with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite and experience with school management systems (desirable).
• Ability to handle confidential information with discretion and professionalism.
• Strong problem-solving skills, with the ability to handle enquiries and issues efficiently.

PERSONAL ATTRIBUTES

• Warm, friendly, and approachable, with a commitment to providing excellent customer service.
• Professional and well-presented at all times, serving as a positive representative of the school.
• Calm under pressure, able to handle busy periods and urgent tasks with composure.
• Detail-oriented, with a focus on accuracy in managing records and communications.
• Adaptable and flexible, willing to assist with a wide range of tasks to support the school’s operations.
• Aligns with the values and culture of Reddam House, promoting teamwork, respect, and a positive school environment.

SAFEGUARDING STATEMENT:

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.