Admissions & Communications Intern

ROLE SUMMARY:

The Admissions Assistant plays a key supporting role within the Admissions and Communications Office, contributing to the smooth and professional delivery of the school’s admissions journey. This full-time, fixed-term position is an excellent opportunity for an early-career professional who is eager to gain hands-on experience in admissions, customer service, and educational administration within an international school environment.

The role combines administrative responsibilities with regular interaction with prospective families, offering a dynamic and people-focused experience, as well as a valuable insight into the independent and international school sector.

KEY RESPONSIBILITIES:

Admissions Process Support

• Assist the Heads of Admissions in managing all stages of the admissions cycle.

• Respond to and follow up on enquiries from prospective families via email, telephone, and CRM platforms.

• Maintain accurate and complete applicant records, ensuring timely data entry and proper document management.

• Support the organisation and coordination of school visits, entrance tests, interviews, and other admissions-related appointments.

• Learn to use and support the daily operation of the iSAMS and OpenApply platforms.

Customer Experience & School Representation

• Welcome prospective families and provide informative, friendly tours of the school campus (training provided).

• Develop a strong understanding of the school’s value proposition, educational offering, and the needs and expectations of prospective families.

• Contribute to delivering a high-quality, holistic customer journey across all touchpoints with the school.

Data, Reporting & Administrative Support

• Assist in tracking enquiries, applications, conversions, and enrolments to support weekly admissions reviews.

• Support finance-related processes linked to admissions and billing.

• Provide general administrative support to the Admissions and Communications Office as required.

Events & Communications Support

• Assist with the planning and delivery of admissions-related events such as Open Days and information sessions.

• Develop skills in event management and stakeholder communications.

• Occasional domestic travel may be required.

THE IDEAL CANDIDATE WILL HAVE:

• C1 level English proficiency, both spoken and written.

• Strong customer service orientation with excellent interpersonal skills.

• Confident, warm, and professional when interacting with families from diverse cultural backgrounds.

• Highly organised with strong administrative skills and excellent attention to detail.

• Competent user of Microsoft Office (Outlook, Word, Excel).

• Ability to work effectively in a fast-paced environment while managing multiple priorities.

• Eligibility to work in Switzerland for the duration of the contract.

• Willingness to comply with the school’s recruitment, safeguarding, and child protection policies, including background checks and mandatory training.

SAFEGUARDING STATEMENT

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.